1. This shopping guide is a supplement to the Magtame Terms of Service. When you use the Magtame Taiwan official website, it means that you have read, understood and agreed to accept all the contents stipulated in this shopping guide. This Notice may be revised at any time and announced on the official Magtame Taiwan website. The revised content will be effective from the time of announcement.
2. If you are under the age of 18, you must have your parent (or guardian) read, understand and agree to all the contents of these shopping instructions and subsequent modifications before you can use or continue to use the Magtame Taiwan official website. When you use or continue to use the Magtame Taiwan official website, it is presumed that your parent (or guardian) has read, understood and agreed to accept all the contents of these shopping instructions and their subsequent modifications.
3. When you use or continue to use the Magtame Taiwan official website, you agree to use electronic documents as a method of expressing your intention.
4. Please note that when you order multiple items and choose to pay by credit card or credit card installments, the official Magtame Taiwan website will obtain authorization from the bank for each order separately. This does not mean that you have paid, nor does it mean that the transaction has been completed or the contract has been completed. has been established, the Magtame Taiwan official website must still confirm that the transaction conditions are correct, the goods are still in stock or the services can still be provided, and there are no other circumstances that prevent the Magtame Taiwan official website from accepting orders. Before confirming that there are no above-mentioned problems, Magtame Taiwan official website will not charge credit card transaction funds, and the transaction amount will not appear in your credit card statement until Magtame confirms acceptance of the order. If due to insufficient credit card limit or system factors, etc., all the products ordered cannot be authorized by the bank, the Magtame Taiwan official website will continue to process your order for the products that have successfully obtained authorization. If you order other products, Please reorder if the item is still needed. However, if the current order enjoys cross-product discounts, full amount/full item discounts, the Magtame Taiwan official website will regard all authorizations as failed, and please choose a new payment method. In addition, when you use a credit card to pay in installments, this service is provided by your credit card issuer. The creditor-debt relationship exists between you and the credit card issuer. Unless otherwise indicated on the relevant web page, the interest paid, the calculation method, and whether there are any other The establishment or involvement of credit insurance or guarantor is subject to the relevant agreements between you and the credit card issuer. Please review and pay attention to the relevant agreements with the credit card issuer.
5. After you complete the product ordering process, Magtame Taiwan official website will automatically send an email to your saved email address to inform you that Magtame Taiwan official website has received your order request.
6. Please note that even if the Magtame Taiwan official website receives your order request, it does not mean that the transaction has been completed or the contract has been established. The Magtame Taiwan official website must still confirm that the transaction conditions are correct, the goods are still in stock, or the services are still available, and If there is no other situation where the official Magtame Taiwan website cannot accept the order, the cooperating manufacturer will be notified directly for shipment. If the transaction conditions are incorrect, the product is out of stock, the service cannot be provided, or there are other circumstances that prevent Magtame from accepting the order, the Magtame Taiwan official website will refuse to accept your order. If the Magtame Taiwan official website accepts your order, we will send you a shipping notification letter when the product is shipped. You can go to "Order Inquiry" at any time to confirm the latest order information, and click on the "Order Details" of the order to confirm payment/ordering/shipping information and other information.
7. To protect your rights and interests, you can apply to cancel your order before it is shipped on the official Magtame Taiwan website (but if your product is a customized product and has already been produced, you will not be able to cancel the order). However, if the current order enjoys cross-product or full/full item discounts, if there is a need to cancel or return the goods, all orders for the current order must be canceled or returned.
8. According to the provisions of the Consumer Protection Law, unless the product has reasonable exceptions stipulated in the proviso of Article 19, Paragraph 1 of the Consumer Protection Law, you will be provided with the right to cancel the contract and return the product at any time during the 15-day waiting period after the product arrives. , but I would like to remind you that when returning the product, it must be returned to its original condition, that is, it must be returned to the original state when you received the product (including the host, accessories, internal and external packaging, random documents, gifts, etc.). In addition, the following situations may affect your return rights:
(1) The same trial product is included with the product, or you are provided with the opportunity to listen and try out the video CD and software before receiving it.
(2) You damage the product packaging, remove the seal, remove the tag, remove the sticker or remove the label without affecting your inspection of the product.
(3) You have been provided with the opportunity to inspect the product before you receive it. (4) Other reasons beyond the necessity of inspection or attributable to you, resulting in damage, loss or alteration of the goods.
8-1. Taiwan 87 Consumer Protection Law Letter No. 01250 dated November 5, 1987, from the Consumer Protection Division of the Executive Yuan: "Public purchases of goods shall only be for the purpose of carrying out business or It is put into production and use, and is not simply for final consumer use. It is not consistent with the definition of consumers and consumption relationships in Article 2 of the Consumer Protection Law, and there is no application of the Consumer Protection Law." Since Magtame Taiwan’s official website sells products to consumers, if there is relevant evidence to determine that you are not the final consumer user (including but not limited to your purchase of goods in large quantities that cannot be reasonably explained as personal use), Magtame Taiwan’s official website has the right to refuse to provide you with other products. The benefits that consumers can enjoy (including but not limited to the provision of shopping credits, bonus points or other feedback, complaints about product lateness, appreciation periods, etc.), if you violate this provision, the Magtame Taiwan official website has the right to terminate your application before you comply with the above provisions. , suspend the use of your account originally registered as a consumer.
9. For refunds for order cancellations or returns, if the refund conditions are met, the Magtame Taiwan official website will refund you. Credit card online payments will be refunded directly to the credit card account you originally used to pay, and will appear on your next credit card bill. If the payment method you use is ATM transfer/supermarket payment/supermarket pickup/cash on delivery, please provide the correct refund account information when filling out the return form, and the refund will be remitted to your designated account. . When making a refund, the Magtame Taiwan official website will not refund the transfer fee you paid.
10. The quality, warranty, maintenance and after-sales service of all the products you order are handled by Magtame Taiwan's general agent, who is responsible for providing you with quality commitment, warranty, maintenance and after-sales service in accordance with the conditions set by it. Services, etc., if you still have any questions, you can contact the general agent directly. You can confirm the agent's contact information in "Order Inquiry" to help you solve related problems.
11.Magtame Taiwan official website will protect your personal information in accordance with the relevant provisions of the Personal Data Protection Act. For related privacy protection policies, please refer to Magtame Taiwan official website privacy protection policy.
12. When Magtame Taiwan official website learns that your account password has been used fraudulently, it will immediately stop the processing and subsequent use of transactions generated by the account.
13. The computer system used by the Magtame Taiwan official website to communicate with you will ensure security that meets general reasonable expectations.
14. If Magtame Taiwan official website is required to bear compensation or compensation liability to you according to law or contract, Magtame Taiwan official website's liability for compensation or compensation shall be capped at the actual amount of the disputed transaction. Magtame Taiwan official website will not be responsible for any We shall not be liable for any compensation or compensation for other damages (including but not limited to indirect losses) arising from the transaction.
15. All service descriptions on the official Magtame Taiwan website are part of these shopping instructions. For matters not covered by these instructions, please refer to relevant matters, web descriptions of individual products and other service descriptions for details. If you have any consumer complaints or disputes, you can ask questions through the customer service center or "Order Inquiry". The customer service staff of Magtame Taiwan's official website will provide you with services as soon as possible.
16. Governing law: The interpretation and application of these shopping instructions, as well as disputes related to these shopping instructions, shall be handled in accordance with the laws of the Republic of China. Product warranty instructions, thank you for purchasing Magtame products, we protect your rights and interests as follows:
1. Under normal use conditions, our company provides a one-year free maintenance guarantee from the purchase date for product failures. The warranty period for accessories is three months (excluding natural disasters and human factors).
2. During the warranty period, if the failure is caused by natural disasters and force majeure, or due to improper operation, man-made accidents, negligence or unauthorized repairs and modifications, maintenance fees will be charged.
3. The packaging of this product has the label of the general agent. If the product packaging or invoice cannot be produced, warranty service will not be provided. 4. Warranty services will not be provided for parallel imported products.
6. Please note that even if the Magtame Taiwan official website receives your order request, it does not mean that the transaction has been completed or the contract has been established. The Magtame Taiwan official website must still confirm that the transaction conditions are correct, the goods are still in stock, or the services are still available, and If there is no other situation where the official Magtame Taiwan website cannot accept the order, the cooperating manufacturer will be notified directly for shipment. If the transaction conditions are incorrect, the product is out of stock, the service cannot be provided, or there are other circumstances that prevent Magtame from accepting the order, the Magtame Taiwan official website will refuse to accept your order. If the Magtame Taiwan official website accepts your order, we will send you a shipping notification letter when the product is shipped. You can go to "Order Inquiry" at any time to confirm the latest order information, and click on the "Order Details" of the order to confirm payment/ordering/shipping information and other information.
7. To protect your rights and interests, you can apply to cancel your order before it is shipped on the official Magtame Taiwan website (but if your product is a customized product and has already been produced, you will not be able to cancel the order). However, if the current order enjoys cross-product or full/full item discounts, if there is a need to cancel or return the goods, all orders for the current order must be canceled or returned.
8. According to the provisions of the Consumer Protection Law, unless the product has reasonable exceptions stipulated in the proviso of Article 19, Paragraph 1 of the Consumer Protection Law, you will be provided with the right to cancel the contract and return the product at any time during the 15-day waiting period after the product arrives. , but I would like to remind you that when returning the product, it must be returned to its original condition, that is, it must be returned to the original state when you received the product (including the host, accessories, internal and external packaging, random documents, gifts, etc.). In addition, the following situations may affect your return rights:
(1) The same trial product is included with the product, or you are provided with the opportunity to listen and try out the video CD and software before receiving it.
(2) You damage the product packaging, remove the seal, remove the tag, remove the sticker or remove the label without affecting your inspection of the product.
(3) You have been provided with the opportunity to inspect the product before you receive it. (4) Other reasons beyond the necessity of inspection or attributable to you, resulting in damage, loss or alteration of the goods.
8-1. Taiwan 87 Consumer Protection Law Letter No. 01250 dated November 5, 1987, from the Consumer Protection Division of the Executive Yuan: "Public purchases of goods shall only be for the purpose of carrying out business or It is put into production and use, and is not simply for final consumer use. It is not consistent with the definition of consumers and consumption relationships in Article 2 of the Consumer Protection Law, and there is no application of the Consumer Protection Law." Since Magtame Taiwan’s official website sells products to consumers, if there is relevant evidence to determine that you are not the final consumer user (including but not limited to your purchase of goods in large quantities that cannot be reasonably explained as personal use), Magtame Taiwan’s official website has the right to refuse to provide you with other products. The benefits that consumers can enjoy (including but not limited to the provision of shopping credits, bonus points or other feedback, complaints about product lateness, appreciation periods, etc.), if you violate this provision, the Magtame Taiwan official website has the right to terminate your application before you comply with the above provisions. , suspend the use of your account originally registered as a consumer.
9. For refunds for order cancellations or returns, if the refund conditions are met, the Magtame Taiwan official website will refund you. Credit card online payments will be refunded directly to the credit card account you originally used to pay, and will appear on your next credit card bill. If the payment method you use is ATM transfer/supermarket payment/supermarket pickup/cash on delivery, please provide the correct refund account information when filling out the return form, and the refund will be remitted to your designated account. . When making a refund, the Magtame Taiwan official website will not refund the transfer fee you paid.
10. The quality, warranty, maintenance and after-sales service of all the products you order are handled by Magtame Taiwan's general agent, who is responsible for providing you with quality commitment, warranty, maintenance and after-sales service in accordance with the conditions set by it. Services, etc., if you still have any questions, you can contact the general agent directly. You can confirm the agent's contact information in "Order Inquiry" to help you solve related problems.
11.Magtame Taiwan official website will protect your personal information in accordance with the relevant provisions of the Personal Data Protection Act. For related privacy protection policies, please refer to Magtame Taiwan official website privacy protection policy.
12. When Magtame Taiwan official website learns that your account password has been used fraudulently, it will immediately stop the processing and subsequent use of transactions generated by the account.
13. The computer system used by the Magtame Taiwan official website to communicate with you will ensure security that meets general reasonable expectations.
14. If Magtame Taiwan official website is required to bear compensation or compensation liability to you according to law or contract, Magtame Taiwan official website's liability for compensation or compensation shall be capped at the actual amount of the disputed transaction. Magtame Taiwan official website will not be responsible for any We shall not be liable for any compensation or compensation for other damages (including but not limited to indirect losses) arising from the transaction.
15. All service descriptions on the official Magtame Taiwan website are part of these shopping instructions. For matters not covered by these instructions, please refer to relevant matters, web descriptions of individual products and other service descriptions for details. If you have any consumer complaints or disputes, you can ask questions through the customer service center or "Order Inquiry". The customer service staff of Magtame Taiwan's official website will provide you with services as soon as possible.
16. Governing law: The interpretation and application of these shopping instructions, as well as disputes related to these shopping instructions, shall be handled in accordance with the laws of the Republic of China. Product warranty instructions, thank you for purchasing Magtame products, we protect your rights and interests as follows:
1. Under normal use conditions, our company provides a one-year free maintenance guarantee from the purchase date for product failures. The warranty period for accessories is three months (excluding natural disasters and human factors).
2. During the warranty period, if the failure is caused by natural disasters and force majeure, or due to improper operation, man-made accidents, negligence or unauthorized repairs and modifications, maintenance fees will be charged.
3. The packaging of this product has the label of the general agent. If the product packaging or invoice cannot be produced, warranty service will not be provided. 4. Warranty services will not be provided for parallel imported products.